Password Policy

Keeping the password for your web hosting account secure is very important. If someone was able to gain unauthorised access to your account they could cause significant damage to your business by placing defamatory content in place of your website.

We strongly encourage all users to adopt secure passwords, this means, you should:

Do not use the same password as used on other accounts, programs, pin numbers etc.
Do not use passwords derived from personal information such as names, birth dates etc.
You should include a combination of both numbers, letters and punctuation characters in your password.
You should include a combination of upper and lower case characters in your password.
You should change passwords on a regular basis, every 3-4 months is recommended.
Your password must be at least 6 characters in length.

Under no circumstances should users include usernames and passwords in files stored on the web hosting account even if the files are not linked to webpages.

Users should also avoid selecting the 'save password' option on FTP clients.

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